Need Urgent Help or Support?

SilverCloud is not an emergency service. E-mails are usually checked Mon-Fri between the hours of 9am and 5pm. Please note that your supporter will not review this until you next review date. Contact emergency services in the event of an emergency or immediate risk, or attend minor injuries / emergency department in the case of self-harm that requires treatment:

NHS 111 NHS Direct if you urgently need medical help or advice but it’s not a life threatening situation.
999 To contact emergency services for life threatening situations, such as when someone is seriously ill or injured or their life is at risk.

If you need help in a crisis, perhaps you are struggling to cope or having thoughts of self harm, tell a parent / guardian, a GP, a family member or trusted friend. 

Mental Health Connect

Cornwall Partnership NHS Foundation Trust switchboard can direct calls to the appropriate team (available 24/7) – 01208 251300 / 0800 038 5300 directly.

Childline

A free private and confidential services where people under 18 can talk about anything available 24/7. Visit Childline online or call 0800 1111

HopeLine

HopeLine UK by Papyrus, a confidential support and advice service for young people open 1000-2200 weekdays, 1400-2200 weekends and 1400-1700 bank holidays, free phone – 0800 068 4141 / 07786 209697  

Young Minds

A charity who support and empower young people around mental health support - www.youngminds.org with YoungMinds Crisis Messenger for 24/7 support - Text ‘YM’ to 85258.

Parent Helpline

0808 802 5544, 9:30am-4pm, Mon–Fri.